Match Day Operations Manager

2 weeks ago


Burnley, Lancashire, United Kingdom Constellation Careers Full time
Unlock Your Potential as a Retail Team Lead

We are seeking an experienced and passionate Retail Team Lead to join our team at Burnley FC. As a key member of our match day operations, you will be responsible for leading a team of retail staff to deliver exceptional customer service and ensure a seamless match day experience.

Key Responsibilities:

  • Lead a team of retail staff to provide excellent customer service and ensure a high level of service delivery
  • Manage the retail operation, including stock management, cash handling, and inventory control
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure a cohesive match day experience
  • Provide coaching and training to retail staff to enhance their skills and knowledge

What We Offer:

  • A competitive hourly rate of £12.95
  • Part-time shift work with flexible scheduling
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment
  • The chance to work in a fast-paced and exciting match day environment

Requirements:

  • Previous experience in a team lead or management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a passion for delivering exceptional customer experiences
  • Ability to work flexible hours, including evenings and weekends

Why Work with Us?

We are a dynamic and supportive team that is passionate about delivering exceptional customer experiences. As a Retail Team Lead, you will have the opportunity to work in a fast-paced and exciting match day environment, develop your skills and knowledge, and contribute to the success of our team.

Apply Now:

If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you


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