Match Day Operations Manager
2 weeks ago
We are seeking an experienced and passionate Retail Team Lead to join our team at Burnley FC. As a key member of our match day operations, you will be responsible for leading a team of retail staff to deliver exceptional customer service and ensure a seamless match day experience.
Key Responsibilities:
- Lead a team of retail staff to provide excellent customer service and ensure a high level of service delivery
- Manage the retail operation, including stock management, cash handling, and inventory control
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure a cohesive match day experience
- Provide coaching and training to retail staff to enhance their skills and knowledge
What We Offer:
- A competitive hourly rate of £12.95
- Part-time shift work with flexible scheduling
- Opportunities for career growth and professional development
- A dynamic and supportive team environment
- The chance to work in a fast-paced and exciting match day environment
Requirements:
- Previous experience in a team lead or management role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong customer service skills and a passion for delivering exceptional customer experiences
- Ability to work flexible hours, including evenings and weekends
Why Work with Us?
We are a dynamic and supportive team that is passionate about delivering exceptional customer experiences. As a Retail Team Lead, you will have the opportunity to work in a fast-paced and exciting match day environment, develop your skills and knowledge, and contribute to the success of our team.
Apply Now:
If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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