Production Support Specialist
1 week ago
At Etex, we are a global leader in sustainable construction, committed to excellence and driven by our people. We prioritize the well-being of our employees, fostering collaboration and innovation in an evolving industry.
We are seeking a skilled professional to join our team as a Production Support Specialist, responsible for providing technical support services to our commercial and operations teams.
Key Responsibilities:
- Provide technical assistance to commercial and operations teams to ensure seamless operations
- Collaborate with the sales team to convert leads into sales by offering support services
- Handle technical inquiries and work closely with the sales team to resolve issues
- Assist in CAD support, production of engineering drawings, and sample production to meet customer requirements
- Improve communication between sales, operations, and CFT for efficient order processing and delivery
- Collaborate with the operations team to ensure efficient delivery of products and services
- Develop and maintain process documentation, training, and work instructions to ensure compliance and quality
- Assist in resolving process issues and improving product quality to meet customer expectations
Requirements:
- Experience in a similar engineering position in a fast-paced manufacturing environment
- Project Management skills to coordinate and prioritize tasks
- Ability to read and interpret engineering drawings and specifications
Company Benefits:
- Recognized as a leader in the construction sector for our commitment to sustainability and social responsibility
- A culture that values teamwork, partnerships, and safety to ensure a healthy and productive work environment
- A commitment to diversity and equal opportunities for all employees
- Flexible work arrangements to support work-life balance and optimal performance
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