Production Support Specialist

1 week ago


Heywood, Manchester, United Kingdom Etex Full time

At Etex, we are a global leader in sustainable construction, committed to excellence and driven by our people. We prioritize the well-being of our employees, fostering collaboration and innovation in an evolving industry.

We are seeking a skilled professional to join our team as a Production Support Specialist, responsible for providing technical support services to our commercial and operations teams.

Key Responsibilities:

  • Provide technical assistance to commercial and operations teams to ensure seamless operations
  • Collaborate with the sales team to convert leads into sales by offering support services
  • Handle technical inquiries and work closely with the sales team to resolve issues
  • Assist in CAD support, production of engineering drawings, and sample production to meet customer requirements
  • Improve communication between sales, operations, and CFT for efficient order processing and delivery
  • Collaborate with the operations team to ensure efficient delivery of products and services
  • Develop and maintain process documentation, training, and work instructions to ensure compliance and quality
  • Assist in resolving process issues and improving product quality to meet customer expectations

Requirements:

  • Experience in a similar engineering position in a fast-paced manufacturing environment
  • Project Management skills to coordinate and prioritize tasks
  • Ability to read and interpret engineering drawings and specifications

Company Benefits:

  • Recognized as a leader in the construction sector for our commitment to sustainability and social responsibility
  • A culture that values teamwork, partnerships, and safety to ensure a healthy and productive work environment
  • A commitment to diversity and equal opportunities for all employees
  • Flexible work arrangements to support work-life balance and optimal performance


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