Production Support Specialist

2 months ago

Heywood, Manchester, United Kingdom Etex Full time

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

We seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? We are seeking a skilled Production Support Specialist to join our team in Heywood

Key Responsibilities:

Technical Support Services:

  • Provide technical support services to commercial and operations teams to develop new and existing business for Promat UK.
  • Work closely with the sales team to convert leads into sales by offering a range of support services, such as:
    • Quotations
    • Handling of technical enquiries, whilst working closely with the TX platform
    • CAD support and production of engineering drawings, utilising manufacturing experience to review feasibility and most efficient design
    • Product/material sample production
    • Provide support and improve communication of key information between sales, operations and CFT. i.e. pricing and management of price lists to improve order processing

Operations Support:

  • Work closely with the operations team to provide efficient delivery of MTO products by offering a range of services, such as:
    • Process development and continuous improvement reviews
    • Process training
    • Production of work instruction documentation
    • CAD/programming, especially to assist with larger and more complex projects
    • Collaboration with relevant departments to resolve issues with current and new processes to improve efficiencies and quality of products, i.e. supplier management support

Requirements:

  • Experience within a similar engineering position within a fast-paced manufacturing environment
  • Project Management
  • The ability to read engineering drawings

Why Etex?

  • We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023
  • Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
  • We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
  • We offer flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work (depending on the role).

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