Technical Support Specialist in Production
4 weeks ago
At Etex, we pride ourselves on being a global frontrunner in sustainable construction, dedicated to excellence and powered by our talented workforce. We emphasize the importance of our employees' well-being, encouraging collaboration and innovation within a dynamic industry.
If you aspire to be part of an organization that values learning, growth, and leadership, we invite you to explore the opportunity of becoming a Technical Support Specialist in Production.
Position Title: Technical Support Specialist in Production
Position Overview:
- Deliver technical assistance to commercial and operational teams within Promat UK.
- Transform inquiries into successful sales by providing support to the sales division.
- Address technical questions and collaborate closely with the sales team.
- Support CAD operations, create engineering drawings, and assist in sample production.
- Enhance communication among sales, operations, and cross-functional teams for streamlined order processing.
- Work alongside the operations team to ensure timely product delivery.
- Facilitate process development, training, and documentation of work instructions.
- Help resolve process challenges and enhance product quality.
Qualifications:
- Proven experience in a comparable engineering role within a fast-paced manufacturing setting.
- Strong project management capabilities.
- Proficient in interpreting engineering drawings.
Employee Benefits:
- Acknowledged as a highly trustworthy organization in the construction industry.
- A culture that prioritizes teamwork, collaboration, and safety.
- A commitment to sustainability and consideration of social and environmental impacts.
- A focus on diversity and equal opportunity.
- Flexible work arrangements to promote optimal performance.
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