Customer Service Representatives
2 weeks ago
Job Summary:
Red Sky Personnel is seeking highly skilled and dedicated individuals to join our team as Customer Care Agents at Gatwick Airport. As a member of our Passengers with Reduced Mobility (PRM) Team, you will play a vital role in ensuring the smooth transfer of PRM or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft.
Main Responsibilities:
- Maintain the highest standards of personal hygiene and appearance in accordance with our Uniforms Standards Policy.
- Stay up-to-date with any operational/terminal changes by reading the daily brief.
- Assist special assistance passengers through the terminal to and from the aircraft door and assist with the transfer into their seat or wheelchair using safe manual handling techniques.
- Perform Customer Care Agent (CCA) duties as directed by Operations Control.
- Escort arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy, as depicted by their categorisation.
Requirements:
- Previous airline/airport experience.
- Basic IT skills.
What We Offer:
- The opportunity to work in the exciting aviation industry.
- A competitive hourly rate of £13.69.
- Paid weekly every Friday.
- The potential to work until October with the possibility of being kept on or moving to a new role within the airport.
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Horley, Surrey, United Kingdom World Duty Free - WDF Full time{"title": "Customer Service Representative", "content": "At World Duty Free, we're looking for a skilled Customer Service Representative to join our team at Gatwick Airport. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, building rapport with customers, and providing them with an enjoyable...
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