Area Manager

3 weeks ago


Epsom, Surrey, United Kingdom Post Office Full time
Summary

Salary: Competitive package including up to 10% on-target bonus opportunity
Grade: 3B
Reporting Line: Regional Manager
Contract Type: Permanent
Location: Field Based - Hertfordshire
Closing Date: Not specified

Key Responsibilities

As an Area Manager at Post Office, you will play a crucial role in supporting our Postmasters in driving commercial activity and delivering exceptional customer service. Your key responsibilities will include:

  • Managing a portfolio of approximately 100 franchise and independently owned Post Offices
  • Building strong relationships with Postmasters, Regional Operations teams, and commercial partners
  • Driving commercial activity and customer service excellence
  • Providing operational support and guidance to Postmasters
What We Offer

At Post Office, we offer a comprehensive benefits package, including:

  • Access to a company car
  • Generous pension contribution
  • Access to Benenden Healthcare
  • Life assurance
  • Income protection after 12 months service
  • Full support from our employee assistance programme and access to our employee benefits platform
  • Ever-evolving learning and development opportunities
Requirements

To succeed in this role, you will need to have:

  • A proven track record of strong relationship building skills within a retail environment
  • Experience in operational management within retail, ideally multi-site
  • Commercially oriented with a good business acumen
  • Passion for great customer service and a desire to drive excellence
  • A full driving license
About Us

Post Office is an integral part of every community, upholding the dedication and service of our Postmasters. We recognize the importance of adapting and growing in a world that's constantly evolving. Our commitment to evolving is stronger than ever, without losing the essence of personal touch that defines us. We're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our Postmasters and the communities they serve.


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