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Area Manager

1 month ago

Epsom, Surrey, United Kingdom Post Office Full time
Key Responsibilities

As a Commercial Operations Area Manager, you will play a vital role in supporting our Postmasters in driving commercial activity and delivering exceptional customer service. Your key responsibilities will include:

  • Managing a portfolio of approximately 100 franchise and independently owned Post Offices
  • Developing and implementing commercial strategies to drive sales growth and improve customer satisfaction
  • Building strong relationships with Postmasters, Regional Operations teams, and commercial partners
  • Providing coaching and guidance to Postmasters to enhance their commercial skills and knowledge

Requirements

To succeed in this role, you will need to have:

  • A proven track record of commercial success in a retail environment
  • Experience in operational management, ideally in a multi-site setting
  • Strong relationship-building skills and the ability to influence and motivate others
  • A full driving license and the ability to travel extensively

About Us

Post Office is a leading provider of postal and retail services, with a strong commitment to customer service and community engagement. We are seeking a talented and motivated individual to join our team as a Commercial Operations Area Manager. If you are passionate about delivering exceptional customer service and driving commercial success, we would love to hear from you.