Customer Support Coordinator
1 month ago
About the Role:
We are seeking a skilled Customer Support Administrator to join our team at Igloo. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs. The ideal candidate will be responsible for booking in units at multiple Vehicle Solutions locations, utilizing various external customer databases and systems efficiently, and coordinating with Vehicle Solutions and auction sites to ensure smooth transitions of units to sale.
Key Responsibilities:
- Customer Service:
Address general customer inquiries promptly and efficiently, whether in person, by phone, or via email, escalating issues when necessary. - Administrative Tasks:
Maintain accurate records, complete administrative tasks to a high standard, and collaborate with key internal and external customers to enhance the overall customer experience. - Communication:
Develop and maintain excellent relationships with customers, ensuring all administrative tasks are completed to a high standard.
Requirements:
- Excellent customer service abilities.
- Strong administrative skills with attention to detail and accurate data entry.
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Customer Support Coordinator
2 weeks ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a skilled Customer Support Coordinator to manage a portfolio of Vehicle Solutions customer accounts. This role involves ensuring smooth administration and excellent customer service in line with agreed SLAs. The ideal candidate will have strong administrative skills and attention to detail, with the ability to coordinate with...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
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Customer Support Coordinator
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Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Wyton, United Kingdom Igloo Full time{"About the Role": "At Igloo, we are seeking a highly skilled Customer Support Administrator to join our team in Wyton, Cambridgeshire. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs.", "Key Responsibilities": "Process Management:...
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Wyton, United Kingdom Igloo Full time{"About the Role": "At Igloo, we are seeking a highly skilled Customer Support Administrator to join our team in Wyton, Cambridgeshire. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs.", "Key Responsibilities": "Process Management:...
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