Customer Service Coordinator
2 months ago
We are seeking a highly organized and customer-focused Customer Support Administrator to join our team at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.
Key Responsibilities- Process Management
- Accurately input vehicle documents and ensure they are filed correctly within set timeframes.
- Handle daily post, making sure all documents are sent to the correct customers on time.
- Book in units at multiple locations.
- Use various external customer databases and systems efficiently.
- Coordinate with internal teams and external partners to ensure smooth transitions of units to sale.
- Customer Service
- Address general customer inquiries promptly and efficiently, escalating issues when necessary.
- Serve as the primary contact for a portfolio of customers, maintaining excellent relationships and ensuring all administrative tasks are completed to a high standard.
- Collaborate with key internal and external customers to enhance the overall customer experience.
- Proven experience in a customer-facing role with strong problem-solving skills.
- Excellent customer service abilities.
- Strong administrative skills with attention to detail and accurate data entry.
- Outstanding interpersonal and communication skills, both verbal and written.
- Experience working within strict regulations and procedures.
- Ability to use initiative, adapt quickly to changes, and work well under pressure.
- Team player with strong time management and organisational skills, capable of prioritising tasks to meet tight deadlines.
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Customer Support Coordinator
2 weeks ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a skilled Customer Support Coordinator to manage a portfolio of Vehicle Solutions customer accounts. This role involves ensuring smooth administration and excellent customer service in line with agreed SLAs. The ideal candidate will have strong administrative skills and attention to detail, with the ability to coordinate with...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
3 weeks ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
3 weeks ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Customer Support Administrator at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and excellent customer service in line with agreed service level agreements.The successful candidate will be responsible...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a skilled Customer Support Administrator to join our team at Igloo. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs. The ideal candidate will be responsible for booking in units at multiple Vehicle Solutions...
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Customer Support Coordinator
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a skilled Customer Support Administrator to join our team at Igloo. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs. The ideal candidate will be responsible for booking in units at multiple Vehicle Solutions...
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Customer Support Coordinator
1 month ago
Wyton, United Kingdom Igloo Full time{"About the Role": "At Igloo, we are seeking a highly skilled Customer Support Administrator to join our team in Wyton, Cambridgeshire. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs.", "Key Responsibilities": "Process Management:...
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Customer Support Coordinator
1 month ago
Wyton, United Kingdom Igloo Full time{"About the Role": "At Igloo, we are seeking a highly skilled Customer Support Administrator to join our team in Wyton, Cambridgeshire. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent customer service in line with agreed SLAs.", "Key Responsibilities": "Process Management:...
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Customer Support Coordinator
2 weeks ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeAbout the Role:We are seeking a skilled Customer Support Administrator to join our team at Igloo. This role involves managing a portfolio of customer accounts, ensuring smooth administration and exceptional customer service in line with agreed service level agreements. The ideal candidate will have excellent customer service abilities, strong administrative...
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Customer Support Specialist
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeCustomer Support Administrator RoleWe are seeking a highly skilled and organized Customer Support Administrator to manage a portfolio of customer accounts, ensuring smooth administration and excellent customer service.Key Responsibilities:Account Management:Manage a portfolio of customer accounts, ensuring smooth administration and excellent customer...
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Customer Support Specialist
1 month ago
Wyton, East Yorkshire, United Kingdom Igloo Full timeCustomer Support Administrator RoleWe are seeking a highly skilled and organized Customer Support Administrator to manage a portfolio of customer accounts, ensuring smooth administration and excellent customer service.Key Responsibilities:Account Management:Manage a portfolio of customer accounts, ensuring smooth administration and excellent customer...
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Imagery Coordinator
1 month ago
Wyton, United Kingdom Igloo Full timeImagery Coordinator RoleWe are seeking a skilled Imagery Coordinator to join our team at Igloo. As an Imagery Coordinator, you will be responsible for digitally imaging customer vehicles in our image booths, ensuring high-quality images that meet customer expectations.Key Responsibilities:Digitally image customer vehicles in the image boothsRun reports to...
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Imagery Coordinator
1 month ago
Wyton, United Kingdom Igloo Full timeImagery Coordinator RoleWe are seeking a skilled Imagery Coordinator to join our team at Igloo. As an Imagery Coordinator, you will be responsible for digitally imaging customer vehicles in our image booths, ensuring high-quality images that meet customer expectations.Key Responsibilities:Digitally image customer vehicles in the image boothsRun reports to...
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Imagery Coordinator
1 month ago
Wyton, United Kingdom Igloo Full timeImagery Coordinator Job DescriptionWe are seeking a skilled Imagery Coordinator to join our team at Igloo. As an Imagery Coordinator, you will be responsible for digitally imaging customer vehicles in our image booths.Key Responsibilities:Digitally image customer vehicles to meet quality standards.Run reports to track daily imaging targets and maintain image...
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Imagery Coordinator
1 month ago
Wyton, United Kingdom Igloo Full timeImagery Coordinator Job DescriptionWe are seeking a skilled Imagery Coordinator to join our team at Igloo. As an Imagery Coordinator, you will be responsible for digitally imaging customer vehicles in our image booths.Key Responsibilities:Digitally image customer vehicles to meet quality standards.Run reports to track daily imaging targets and maintain image...
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Imagery Coordinator
1 month ago
Wyton, United Kingdom CV-Library Full timeImagery Coordinator Location: Wyton, Cambridgeshire Salary: £25,893 per annum Contract Type: Permanent We are seeking an Imagery Coordinator for our client in Wyton. This is a permanent role with one of the UK's leading automotive companies. Objectives for Role: * Digitally imaging customer vehicles in the image booths. * Run reports to...
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Customer Support Administrator
1 month ago
Wyton, United Kingdom CV-Library Full timeCustomer Support Administrator Location: Wyton, Cambridgeshire Salary: £24,430 per annum Contract Type: Permanent About the Role: We are recruiting on behalf of our client for a Customer Support Administrator based in Wyton. This role involves managing a portfolio of Vehicle Solutions customer accounts, ensuring smooth administration and excellent...
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Imagery Coordinator
4 weeks ago
Wyton, United Kingdom Igloo Full timeImagery CoordinatorLocation: Wyton, CambridgeshireSalary: £25,893 per annumContract Type: PermanentWe are seeking an Imagery Coordinator for our client in Wyton. This is a permanent role with one of the UK's leading automotive companies.Objectives for Role: * Digitally imaging customer vehicles in the image booths. * Run reports to meet daily imaging...
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Operations Coordinator
1 month ago
Wyton, United Kingdom CV-Library Full timeOperations Coordinator Location: Wyton, Cambridgeshire Salary: £27,699 per annum Contract Type: Permanent We are seeking an Operations Coordinator for our client in Wyton. This is a permanent role with one of the UK's leading automotive companies. Objectives for Role: * Coordinate team activities to facilitate accurate and efficient vehicle...