Operational/Contract Controls Lead
6 days ago
We are seeking a highly skilled and experienced Operational/Contract Controls Lead to join our Performance and Contract Management team at Ecotricity. As a key member of our team, you will play a crucial role in enhancing and systemizing our business operations to meet the current and future needs of our customers.
Key Responsibilities- Contract Management: Assess current contract management practices and identify areas for improvement, collaborating with stakeholders to implement consistent KPIs and governance procedures.
- Performance Improvement: Optimize quality and compliance performance through improved BAU assurance and auditing procedures, supporting teams to define and embed process change to meet new regulations.
- Programme Management: Deliver contract management projects through effective programme management practices, including establishing and leading cross-functional teams, leading and facilitating governance, and developing communication and change management plans.
- Team Leadership: Build and lead a small team dedicated to contract management and performance improvement, cultivating strong relationships with stakeholders at all levels of the organization.
- Culture and Learning: Foster a culture of accountability, transparency, and continuous learning, staying updated on industry trends and best practices in contract management and performance improvement.
- Commercial Acumen: Strong commercial acumen, familiar with business financial measures and able to articulate the £ impact of operational performance.
- Project Experience: Proven experience in scoping and delivering multi-workstream contract management or performance improvement projects, preferably in a similar industry.
- Analytical Skills: Strong analytical skills with the ability to consolidate complex data into actionable insights.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a high level of emotional intelligence.
- Results-Oriented: Outcomes-driven mindset, able to focus others on the 'so what'.
- People Management: Demonstrated people management experience, with the ability to motivate a team.
- Adaptability: Able to operate in a fast-paced, dynamic environment, balancing demand across multiple priorities.
- Attention to Detail: Strong attention to detail.
Ecotricity is Britain's greenest energy company, committed to changing the way energy is made and used in Britain. We use the money from our customers' bills to make green energy ourselves, building windmills and sun parks in Britain. We're an equal opportunities employer and are committed to providing equality for all.
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Operational Controls Lead
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced Operational Controls Lead to join our team at Ecotricity. As a key member of our Performance and Contract Management team, you will play a critical role in enhancing and systemizing our business operations to meet the current and future needs of our customers.The successful candidate will have a...
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our Performance and Contract Management team as a Contract/Operations Controls Manager. This role will play a critical part in enhancing and systemising our business operations to meet the current and future needs of our customers.Key Responsibilities:Assess current contract...
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Operational Controls Lead
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our Performance and Contract Management team as a Contract/Operations Controls Manager. This role will play a critical part in enhancing and systemising our business operations to meet the current and future needs of our customers.Key Responsibilities:Assess current contract...
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced Contract Management and Operations Excellence Lead to join our team at Ecotricity. As a key member of our Performance and Contract Management team, you will play a critical role in enhancing and systemizing our business operations to meet the current and future needs of our customers.The...
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe are seeking a highly skilled and experienced Contract Management and Operations Excellence Lead to join our team at Ecotricity. As a key member of our Performance and Contract Management team, you will play a critical role in enhancing and systemizing our business operations to meet the current and future needs of our customers.The...
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