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Care Support Specialist

2 months ago

Norwich, Norfolk, United Kingdom Healthcare Homes Full time

Care Support Specialist

**Job Summary**

We are seeking a skilled Care Support Specialist to join our team at Healthcare Homes. As a key member of our out of hours service, you will provide critical support to our care team, ensuring seamless communication with clients and carers.

**Key Responsibilities**

* Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner
* Liaise with clients and carers to ensure effective communication and resolve any issues that may arise
* Work collaboratively with the care team to provide a high-quality service
* Participate in training and development opportunities to enhance your skills and knowledge

**What We Offer**

* Competitive hourly rate of £11.44
* Comprehensive benefits package, including a Refer a Friend scheme and Employee Assistance Programme
* Extensive training courses through our Healthcare Homes Academy
* Qualifications and Apprenticeship opportunities
* Blue Light Card offering discounts across retail and hospitality
* Recognition and Long Service awards

**About Us**

Healthcare Homes, part of the Healthcare Homes Group, has been providing quality care since and operates 12 branches across East Anglia and Greater London, as well as a Live In service. We are committed to delivering exceptional care and support to our clients, and we are seeking like-minded individuals to join our team.

**How to Apply**

If you are a motivated and caring individual looking for a rewarding role, please get in touch today.