Roma Outreach Specialist

1 month ago


London, United Kingdom St Mungo's Full time
Position Overview:

Are you passionate about utilizing your linguistic abilities to assist individuals in overcoming the challenges of homelessness?

This role is a fixed-term opportunity designed for a duration of 9 months.


At St Mungo's, we believe that homelessness is a profoundly detrimental experience, not only for the individuals affected but also for the broader community.

We adopt a proactive and assertive strategy to guide individuals away from homelessness.

Our mission is to facilitate recovery from the impacts of rough sleeping and help individuals transition away from street life permanently.


Key Responsibilities:


As an Outreach Specialist, you will:

  • Conduct street outreach shifts, engaging with individuals experiencing homelessness, assessing their needs, and providing tailored case management to assist them in leaving the streets.
  • Collaborate with teams of Street Outreach Workers to ensure that services are accessible and that consistent contact is maintained with Roma individuals facing homelessness.
  • Ensure that assessments and support provided are relevant and suitable for the client group, enabling Roma individuals to connect with available services.
  • Work collaboratively with multi-disciplinary teams and advocate for Roma individuals with external agencies regarding their welfare rights and additional support requirements.


Candidate Profile:


We seek enthusiastic and dedicated individuals who are genuinely committed to helping others rebuild their lives.

Essential qualifications include proficiency in either Romanian/Romanesque or Italian/Spanish (at least one language is required), along with:

  • Proven experience in assisting Roma individuals in accessing services and entitlements, coupled with a solid understanding of Roma culture and traditions.
  • Experience interacting directly with the public or customers in a dynamic service environment.
  • Experience working with individuals experiencing homelessness who have multiple needs, and the ability to manage challenging behaviors.
  • Excellent communication skills and a track record of effective collaboration with others.


Application Process:


For further details and guidance on completing your application, please refer to the job description available on our website.


What We Offer:


We provide exceptional development and growth opportunities, a diverse and inclusive workplace, competitive compensation, and additional benefits.



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