Automotive Service Consultant

5 days ago


Bath, Bath and North East Somerset, United Kingdom Additional Resources Full time

Job Summary:

We are seeking a highly skilled and experienced Service Advisor to join our team at Additional Resources. As a Service Advisor, you will play a crucial role in handling customer inquiries, converting interactions into workshop appointments, and providing exceptional customer service.

Key Responsibilities:

  • Handle incoming and outgoing calls with customers needing vehicle maintenance
  • Convert customer interactions into workshop appointments
  • Provide exceptional customer service and support
  • Work collaboratively with the service team to ensure seamless customer experience

Requirements:

  • Previous experience as a Service Advisor or in a similar role
  • Proven experience in telephone-based customer service
  • Skilled in IT and customer management systems
  • Excellent communication skills and a customer-focused approach

What We Offer:

  • Competitive salary
  • Supportive and collaborative working environment
  • Opportunities for professional growth within the company

About Us:

Additional Resources is a leading employment agency and business, dedicated to providing exceptional recruitment services to our clients. We are committed to building long-term relationships with our clients and candidates, and we strive to deliver outstanding results in every aspect of our business.



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