Collections Strategy Specialist

1 month ago


Cardiff, Cardiff, United Kingdom Starling Bank Full time
About the Role

We're seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that drive good customer outcomes and improve recovery rates.

Key Responsibilities
  • Design and implement customer-centric collections strategies that balance effective debt recovery with maintaining good customer relationships.
  • Continuously review and refine the collections strategy to identify trends, opportunities, and areas for improvement.
  • Use data-driven insights to inform strategy decisions and drive business outcomes.
  • Collaborate with internal stakeholders to ensure a coordinated approach to collections and maintain regulatory compliance.
Requirements
  • Strong analytical skills with the ability to interpret data and drive business decisions.
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced environment and adapt to changing regulatory landscapes and business needs.
  • Knowledge of retail and SME collections strategies is beneficial but not essential.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Flexible working arrangements to support work-life balance.
About Us

At Starling Bank, we're on a mission to radically reshape banking. We're a fully licensed UK bank with a culture and spirit of a fast-moving, disruptive tech company. We're proud to bring together people of all backgrounds and experiences who love working together to solve problems.



  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    At Starling Bank, we're on a mission to radically reshape banking. We're looking for a talented Collections Strategy Specialist to join our team and help us achieve our goal.About the Role:The Collections Strategy Specialist will be responsible for developing, delivering, and optimising Starling's collections strategies. This is a strategic role that...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe are seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you will be responsible for developing and delivering comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe are seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you will be responsible for developing and delivering comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and delivering comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement customer-centric...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and delivering comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement customer-centric...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a highly skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that drive good customer outcomes and improve recovery rates.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    At Starling Bank, we're on a mission to radically reshape banking. We're looking for a skilled Collections Strategy Specialist to join our team and help us achieve our goal.About the Role:The Collections Strategy Specialist will be responsible for developing, delivering, and optimising Starling's collections strategies. This role requires a strategic thinker...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that balance effective debt recovery with maintaining good customer outcomes.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that balance effective debt recovery with maintaining good customer outcomes.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that balance effective debt recovery with maintaining good customer outcomes.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the RoleWe're seeking a skilled Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and implementing comprehensive collections strategies that balance effective debt recovery with maintaining good customer outcomes.Key ResponsibilitiesDesign and implement...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    About the Role:The Collections Strategy Specialist will be responsible for developing, delivering, and optimizing Starling's collections strategies. This role requires a strategic thinker with good analytical skills, a natural curiosity/problem-solving mindset, and a good understanding of the regulatory landscape.A working knowledge of Retail Collections...


  • Cardiff, Cardiff, United Kingdom Starling Bank Full time

    We're seeking a seasoned Collections Strategy Specialist to join our team at Starling Bank. As a key member of our collections team, you'll be responsible for developing and delivering comprehensive collections strategies that drive effective debt recovery while maintaining good customer outcomes.About the Role:The ideal candidate will have a strong...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    At Admiral Money, we're looking for a skilled Collections Specialist to join our team. As a Collections Specialist, you'll play a crucial role in helping our customers get back on track with their finances.About the RoleThis is a challenging yet rewarding role that requires a unique blend of communication skills, empathy, and problem-solving abilities....


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a skilled Collections Specialist to join our team at Admiral Money. As a Collections Specialist, you will play a crucial role in maintaining our reputation as a caring, responsible, and understanding lender.Your Key ResponsibilitiesWork closely with customers who are in early arrears to help bring their accounts back into good...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a skilled Collections Specialist to join our team at Admiral Money. As a Collections Specialist, you will play a crucial role in maintaining our reputation as a caring, responsible, and understanding lender.Your Key ResponsibilitiesWork closely with customers who are in early arrears to help bring their accounts back into good...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a skilled Collections Specialist to join our team at Admiral Money. As a Collections Specialist, you will play a crucial role in maintaining our reputation as a caring, responsible, and understanding lender.Your Key ResponsibilitiesWork closely with customers who are in early arrears to help bring their accounts back into good...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a skilled Collections Specialist to join our team at Admiral Money. As a Collections Specialist, you will play a crucial role in maintaining our reputation as a caring, responsible, and understanding lender.Your Key ResponsibilitiesWork closely with customers who are in early arrears to help bring their accounts back into good...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    At Admiral Money, we're seeking a skilled Collections Specialist to join our team on a permanent basis. As a key member of our Collections team, you'll play a vital role in helping our customers get back on track with their finances.About the RoleThis is a challenging yet rewarding opportunity for a customer-focused individual to make a real difference in...