Collections Specialist

3 weeks ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

About the Role

We are seeking a skilled Collections Specialist to join our team at Admiral Money. As a Collections Specialist, you will play a crucial role in maintaining our reputation as a caring, responsible, and understanding lender.

Your Key Responsibilities

  • Work closely with customers who are in early arrears to help bring their accounts back into good health.
  • Agree repayments that are affordable and sustainable, taking the time to understand the customer's individual situation.
  • Show empathy and respect, providing fair outcomes and positive experiences at all times.

About Admiral Money

Admiral Money is an exciting, new division of Admiral Group. We have the freedom and innovation of a small start-up with the security of a large parent company. We're on track to launch not one, but two new products later this year, Specialist Mortgages and Motor Finance.

What You'll Get

  • Working in a fantastic, people-focused culture.
  • Hybrid working, with days per week from home and days in the office.
  • Laptop and headset provided to work from home.
  • Days holiday plus statutory Bank holidays.
  • Free parking local to the office.
  • Admiral Share scheme.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. We are proud to be an equal opportunities employer and do not discriminate on the basis of race, sex, national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.



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