Customer Service Specialist
1 week ago
Exciting Opportunity at Franklin Empire Inc.
We are seeking a dedicated Sales Development Representative to join our dynamic team in the electrical components industry.
Main Responsibilities:
- Provide exceptional customer service with a professional demeanor
- Resolve customer issues efficiently
- Engage in sales activities and promptly respond to customer inquiries
- Process orders and strive to increase sales revenue
- Offer technical information and pricing details to customers
- Update customers on overdue orders and provide new quotes
- Negotiate prices and suggest alternative products to meet customer needs
- Maintain up-to-date technical knowledge to provide expert advice
Main Requirements:
3 to 5 years industry experience or equivalent
Strong sales and interpersonal skills
Fluent in English and computer literate
Knowledge of electrical products is a plus
We offer a comprehensive insurance program and pension plan for all employees. Explore exciting challenges and grow with us
About Franklin Empire Inc.
Franklin Empire Inc. is a leading supplier of electrical components for various construction projects. We specialize in providing OEM and MRO solutions, lighting design, and automation expertise. Our commitment to diversity and inclusion makes us an equal opportunity employer that values all individuals.
We are passionate about delivering exceptional customer service and building long-term relationships with our customers. If you are passionate about sales and customer service, this is the perfect opportunity for you.
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