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Administrative Manager

2 months ago

Eastleigh, United Kingdom Ernest & Co Recruitment Full time

Job Title: Office Manager

Job Type: Full-time

Company: Ernest & Co Recruitment

About the Role:

We are seeking a highly organized and detail-oriented individual to join our team as an Office Manager. As the first point of contact for customers and suppliers, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our administrative functions.

Key Responsibilities:

  • Greet and welcome visitors in a courteous and professional manner
  • Deal with all incoming calls, emails, and correspondence
  • Contact customers regarding repairs, booking MOTs, and other services
  • Source and procure parts
  • Provide estimates to customers
  • Follow up with customers
  • Work cohesively with the mechanics, maintaining open lines of communication
  • Invoice customers using our Xero system
  • Manage diaries and schedules for all mechanics
  • Handle queries from clients and employees
  • Keep the reception and office area tidy

Requirements:

  • IT literate, with experience using Mac and Xero advantageous
  • Strong administration and organizational skills
  • Personable, confident communicator
  • Managerial experience or understanding of running a business preferable

What We Offer:

A competitive salary, a supportive team environment, and opportunities for professional growth and development.