Debt Recovery Coordinator
1 week ago
Job Summary
We are seeking a skilled Credit Controller to join our team at Page Personnel Finance. As a key member of our finance department, you will be responsible for managing customer accounts, resolving payment issues, and providing exceptional customer service.
Key Responsibilities
- Customer Relationship Management
- Serve as the primary point of contact for customer inquiries related to accounts.
- Develop and maintain strong relationships with customers to ensure timely payments and resolve any issues that may arise.
- Credit Evaluation and Risk Management
- Evaluate the creditworthiness of new and existing accounts, suggesting appropriate terms and credit limits based on historical data, credit agencies, trade references, and other pertinent information.
- Monitor and manage customer accounts to minimize the risk of bad debts.
- Debt Recovery and Collections
- Efficiently review, manage, and collect customer accounts, prioritizing to optimize cash flow.
- Swiftly and effectively resolve invoice and payment queries.
- Reporting and Administration
- Generate and distribute customer statements of account.
- Produce and send out customer overdue/reminder letters.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in Microsoft Office, particularly Excel.
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