Debt Recovery Coordinator

1 week ago


Poole, Poole, United Kingdom Page Personnel Finance Full time

Job Summary

We are seeking a skilled Credit Controller to join our team at Page Personnel Finance. As a key member of our finance department, you will be responsible for managing customer accounts, resolving payment issues, and providing exceptional customer service.

Key Responsibilities

  • Customer Relationship Management
    • Serve as the primary point of contact for customer inquiries related to accounts.
    • Develop and maintain strong relationships with customers to ensure timely payments and resolve any issues that may arise.
  • Credit Evaluation and Risk Management
    • Evaluate the creditworthiness of new and existing accounts, suggesting appropriate terms and credit limits based on historical data, credit agencies, trade references, and other pertinent information.
    • Monitor and manage customer accounts to minimize the risk of bad debts.
  • Debt Recovery and Collections
    • Efficiently review, manage, and collect customer accounts, prioritizing to optimize cash flow.
    • Swiftly and effectively resolve invoice and payment queries.
  • Reporting and Administration
    • Generate and distribute customer statements of account.
    • Produce and send out customer overdue/reminder letters.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office, particularly Excel.


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