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Internal Sales Support Specialist

2 months ago


Guildford, United Kingdom Mulberry Recruitment Full time

Job Title: Internal Sales Support Specialist

Job Type: Full-time

Company: Mulberry Recruitment

Location: Remote (Hybrid Options Available)

Job Description:

We are seeking a highly motivated and organized Internal Sales Support Specialist to join our team at Mulberry Recruitment. As an Internal Sales Support Specialist, you will play a crucial role in supporting our sales team in answering sales queries, carrying out sales processes, and liaising with resellers.

Responsibilities:

  • Carrying out sales processes and ensuring timely completion
  • Building partnerships with assigned small resellers and developing strong relationships
  • Evaluating lease requests up to the limits defined by governance and communicating approval or rejection
  • Ensuring the best customer experience and reseller satisfaction
  • Supporting Sales force and interacting with resellers/customers
  • Managing Complaints and directing them to the relevant team
  • Reviewing accuracy and ensuring completeness of all information and documentation
  • Contacting colleagues and/or resellers and/or Customers to collect missing information/documentation
  • Entering relevant data into management IT systems
  • Providing support with the contract settlement process

Requirements:

  • Natural rapport builder with excellent communication skills
  • Strong will to win and perseverance
  • Commercial acumen and strong organizational abilities
  • Ability to identify sales opportunities and attention to detail
  • Experience in telephone selling

Benefits:

  • 10% Pension contribution (Employee to contribute minimum 3%)
  • Life Assurance (5x Basic salary)
  • Flexible working
  • Private Medical Insurance provided by AXA
  • Access to the Employee Assistance Programme via AXA Health
  • Regular appraisals, training, and career development
  • Access to the full LinkedIn learning library
  • Support with Charity incentives
  • Length of service recognition awards
  • Free Parking