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Client Support Specialist

2 months ago

Doncaster, Doncaster, United Kingdom Next PLC Full time
Client Support Specialist at Next PLC

Are you enthusiastic about delivering outstanding client support in a dynamic setting? As a Client Support Specialist at Next PLC, you will serve as the primary contact for our clients, ensuring they receive top-notch assistance through various communication methods.

Core Responsibilities:
  • Efficiently handle a significant volume of inquiries
  • Surpass client expectations while achieving performance metrics
  • Build and maintain strong client relationships
  • Work collaboratively with various departments within Next PLC
  • Offer vital client assistance
Qualifications:

We seek candidates with a solid background in client support, excellent communication abilities, and proficiency in computer applications. While experience in a contact center is advantageous, applicants from retail or hospitality backgrounds are also welcome to apply.

Perks:
  • Extensive training and opportunities for career advancement
  • Options for overtime
  • Employee discounts on Next products
  • Performance-based bonuses
  • Sharesave program
  • Exclusive access to promotional stock
  • Health and wellness resources
  • On-site parking facilities