Experienced Customer Service Consultant

1 month ago


Belfast, United Kingdom Blue Arrow - Coventry Full time
Position Overview

We are seeking an Experienced Customer Service Consultant to enhance our operations in the contact centre environment. This role is pivotal in assisting customers facing financial challenges.

Key Responsibilities
  • Manage interactions with UK customers encountering financial or repayment issues.
  • Provide expert guidance and support in collections and recoveries.
  • Work collaboratively within a dedicated team to achieve service excellence.
Work Environment

This position is office-based, fostering a dynamic and engaging atmosphere that promotes teamwork and professional growth.

Schedule

The role operates on a standard weekday schedule, ensuring a balanced work-life dynamic.

Qualifications

The ideal candidate will possess strong communication skills and a customer-centric approach, with a proven track record in a similar role.



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