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Housing Engagement Specialist

2 months ago


Gillingham, United Kingdom Connect2staff Full time
Job Summary

To drive successful housing management services, we seek a skilled professional to ensure tenant involvement is integral to our operations. The ideal candidate will lead the development and delivery of a comprehensive resident engagement strategy, fostering increased participation across all aspects of housing services.

Main Responsibilities
  • Collaborate with internal and external partners to shape the future of tenant engagement within the Council, leveraging digital technology to enhance engagement.
  • Develop and implement a Resident Engagement Strategy and action plan, ensuring all teams contribute actively to the strategy and plan.
  • Organize and lead tenant engagement events, ensuring they are well-attended, delivered on time, and within budget.
  • Provide support and advice to tenants and leaseholders interested in organizing events across their estates.
Key Skills and Qualities

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Strong organizational and project management skills are essential, as is the ability to think creatively and develop innovative solutions to engage tenants and leaseholders.