Community Engagement Specialist

3 weeks ago


Gillingham, Kent, United Kingdom RNLI Full time
About the Role

We are seeking a highly motivated and experienced Community Manager to join our team at the RNLI. As a key member of our regional team, you will be responsible for empowering our volunteer engagement crew to engage the public, share our RNLI vision, and grow support for our cause.

Key Responsibilities
  • Be connected to the RNLI community in your area and serve as the primary point of contact for all things engagement (fundraising, retail, and visitor experience)
  • Support the volunteer engagement crew to achieve key income, footfall, and contact goals and seek ways to engage new audiences
  • Be part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers, and supporters
About You
  • You will be a people person, able to interact with a wide number of different volunteers, branches, groups, individuals, and businesses, inspiring and empowering engagement activity in your area, and tackling challenging goals
  • You will be able to work as part of a high-performing team, but equally confident working independently, out and about in your area
  • You will be passionate about making a real difference for our volunteers and supporters and growing support for our cause
Requirements
  • Significant experience of engaging supporters, volunteers, and the general public
  • Exceptional written and verbal communication skills
  • People leadership experience, ideally in leading volunteers in a collaborative environment
  • Experience of seeking out and implementing new opportunities for improved performance

This role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets, including our support centre in Poole. A valid driving licence is required.

The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach.



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