Retail Operations Manager
1 week ago
Job Summary:
We are seeking a highly skilled Retail Operations Manager to join our team at StartMonday. As a Retail Operations Manager, you will be responsible for leading the Concessions team within our venue, inspiring them to deliver exceptional service to our clients and guests.
Key Responsibilities:
- Management of Concessions team to ensure operational excellence and efficiency at all times.
- Leadership of the concessions staff to exceed client, guest expectations, and deliver business objectives.
- Review of concession business and performance to ensure delivery of key financial targets and customer feedback targets of 90%.
- Support the concessions team in continual development of the business using new products, service techniques, and other efficiencies.
- Demonstrate full alignment to our company vision and values by doing the right things and celebrating successes.
- Lead the set up and clear down on non-event days.
- Lead the day-to-day concessions operation for event days.
Requirements:
We are looking for a Retail Operations Manager with a food and beverage background within the restaurant, bar, or coffee shop arena. This is a fast-paced environment, and an exciting role within a fantastic venue that offers the opportunity to grow your career within a constantly evolving company.
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