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Customer Solutions Design Specialist

2 months ago

London, Greater London, United Kingdom Randstad Digital UK Full time
Customer Solutions Design Specialist

We are seeking a skilled Customer Solutions Design Specialist to join our team in London or Bristol, UK. As a key member of our team, you will work closely with defense sector clients and internal teams to develop unified communication solutions that meet complex business needs.

In this role, you will be responsible for translating detailed customer requirements into comprehensive technical solutions, designing, validating, and delivering end-to-end communication and collaboration technologies, and leading solution design engagements. You will also influence service strategy and operational decisions through expertise in unified communications, mentor junior designers, and oversee risk identification, compliance, and the implementation of secure solutions.

Key responsibilities include:

  • Designing and implementing unified communication solutions
  • Leading solution design engagements and managing third-party deliverables
  • Influencing service strategy and operational decisions through expertise in unified communications
  • Mentoring junior designers and ensuring consistency in architecture and processes
  • Overseeing risk identification, compliance, and the implementation of secure solutions

Key skills and experience required include:

  • Valid SC Clearance
  • Strong knowledge of on-premise and cloud unified communication technologies
  • Experience with telecommunication vendors such as Cisco, Juniper, Nokia, Palo Alto, or Ribbon
  • Hand-on experience in designing and implementing unified communication solutions
  • Accreditation in technologies such as Cisco (CCNP Collaboration), VMware (VCP-EUC), or similar
  • Proven ability to communicate complex technologies to stakeholders of varying technical expertise
  • Experience working on presales and bid-related work
  • Experience working within HM Government or MoD environments is a plus

If you are passionate about delivering secure, innovative solutions and want to work with a company that plays a pivotal role in shaping the UK's future, this opportunity is for you.