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IT Support Specialist

2 months ago

Leighton Buzzard, Central Bedfordshire, United Kingdom VIQU Limited Full time
IT Support Engineer Opportunity

VIQU Limited is partnering with a leading organisation in Leighton Buzzard to find a skilled IT Support Engineer. This role involves providing quality technical support on site, with a focus on second-line support.

Key Responsibilities:

  • Provide technical support to users across the organisation, including troubleshooting and resolving issues.
  • Log, investigate, and resolve customer tickets, identifying root causes and implementing permanent solutions.
  • Support a Microsoft environment, including Exchange Online, Intune, and Autopilot.
  • Configure and manage devices using Intune and Autopilot.
  • Troubleshoot network and infrastructure issues.
  • Manage Active Directory, including user management, group policies, and permissions.

Requirements:

  • 2+ years of experience in a 2nd line IT support role.
  • Experience with Microsoft 365, Intune, Autopilot, and Exchange online.
  • Extensive experience with Active Directory management and maintenance.
  • Excellent communication skills and a proactive problem-solving attitude.
  • Ability to work independently.

VIQU Limited is committed to finding the right candidate for this role. If you are a skilled IT Support Engineer looking for a new challenge, please apply now for a no-obligation chat with your VIQU Consultant. We look forward to hearing from you.