Compliance Monitoring Specialist

3 weeks ago


Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group Full time

Compliance Monitoring Specialist

At Connells Group, we are seeking a Compliance Monitoring Specialist to support the delivery of second-line monitoring and mystery shopping activity across our Estate Agency functions.

The successful candidate will manage the relationship with our specialist mystery shopping provider, analyze individual mystery shopping results, and prepare regular reporting on findings for management.

Key Responsibilities:

  • Regular analysis of individual mystery shopping results
  • Prepare regular reporting on findings for management
  • Track and report on the progress of remedial actions
  • Work closely with the Data Analytics and Reporting Specialist to supply regular reports to committees
  • Keep abreast of best practice and external developments in monitoring
  • Assist with special investigations as required

Requirements:

  • Relevant experience within the Estate Agency industry
  • Sound understanding of Estate Agency regulations
  • A team player with the ability to work unsupervised
  • Effective oral and written communication skills
  • Confidence to provide appropriate challenge to the business

About Us:

Connells Group is one of the largest and most successful estate agency and property services providers in the UK, with a network of over 1,200 branches nationwide.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates.



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