Service Administrator

1 week ago


Crawley, West Sussex, United Kingdom Lookers Full time

Job Summary

We are seeking a highly skilled and enthusiastic individual to join our team as a Service Administrator/Customer Experience Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Provide warm and welcoming service to customers, ensuring their needs are met and exceeded.
  • Ensure the dealership is kept tidy and well-presented at all times, maintaining a high level of professionalism.
  • Contribute to a positive and productive working environment, working collaboratively with colleagues to achieve team goals.
  • Assist with general administrative duties, demonstrating accuracy and attention to detail.
  • Maintain the highest levels of professionalism, ensuring a positive representation of our company.

Requirements

  • Pride in maintaining high standards, ensuring a clean and welcoming environment.
  • Excellent communication skills, with the ability to demonstrate confidence and assertiveness when dealing with customers.
  • Warm, empathetic, and friendly approach, with an ability to build strong relationships with customers.
  • Strong organizational skills, with an eye for detail and ability to multitask.

About Us

Lookers is a leading motor vehicle retailer, representing 32 vehicle manufacturers and operating over 150 franchised dealerships across the UK and Ireland. We offer a competitive benefits package, including competitive salaries, generous annual leave, and opportunities for career development.



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