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Community Engagement Specialist
3 months ago
Position Overview
The Community Engagement Specialist will play a vital role in fostering connections within the local community to enhance brand visibility and expand market presence.
Key Responsibilities
- Establish and nurture relationships within the community to maintain a robust pipeline of opportunities.
- Engage in networking activities through various channels, including face-to-face meetings, phone calls, emails, and video conferences.
- Achieve established targets for interactions with Referral Provider Networks (RPNs).
- Conduct promotional initiatives to elevate awareness of services and employment opportunities.
- Collaborate with key RPNs to drive inquiries from clients and care professionals.
- Organize and execute community marketing events, such as fairs and recruitment drives.
- Consistently communicate the organization's mission and values to the community.
- Manage a social media content calendar to ensure engaging and current digital presence.
- Track and analyze inquiries to refine strategies and enhance community education.
- Maintain accurate performance data to assess progress against strategic objectives.
- Prioritize tasks effectively and adapt to evolving business needs.
- Ensure adherence to equality and diversity policies in all aspects of service delivery.
- Perform additional duties as required for effective business operations.
Essential Qualifications
- Demonstrated success in building strong community relationships to meet business goals.
- Proficient in networking through various communication methods.
- Ability to present on key topics related to aging and community support.
- Solid understanding of marketing strategies and digital media management.
- Competent in using IT systems, including Microsoft Office or Google Suite.
- Experience in leveraging data analytics for informed decision-making.
- Exceptional communication skills, both verbal and written, with the ability to engage diverse audiences.
- Strong organizational skills and the ability to prioritize effectively.
- Self-driven with the capacity to work independently and adapt to challenges.
- Familiarity with CRM systems for managing community interactions.
Core Competencies
- Results-Oriented
- Influencing Skills
- Customer-Centric Approach
- Collaborative Team Player
- Effective Communication
- Commitment to Organizational Values
- Agility in Learning
