Customer Service Representative
7 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Assistant at McDonald's. As a key member of our restaurant team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere for our customers.
Key Responsibilities
- Deal with customers in a friendly and professional manner, responding to their needs and resolving any issues promptly
- Work collaboratively with the restaurant team to maintain high standards of cleanliness and organization in the customer areas
- Assist with special events and promotions, ensuring a seamless and enjoyable experience for our customers
- Communicate effectively with customers, colleagues, and management to ensure a smooth and efficient service
- Contribute to maintaining a safe and respectful work environment, adhering to our company values and policies
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including:
- Holiday pay and Service Awards
- Meal allowance and employee discounts from top high street and online brands
- A supportive and inclusive work environment, with opportunities for growth and development
Requirements
To be successful in this role, you will need to possess:
- Excellent communication and interpersonal skills
- A friendly and approachable demeanor, with a genuine passion for delivering exceptional customer service
- The ability to work effectively in a fast-paced environment, maintaining high energy levels and productivity
- A commitment to maintaining high standards of cleanliness and organization
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