Retail Sales Advisor
7 days ago
About Crown Paints
Crown Paints is a leading manufacturer of high-quality paints, with a rich history spanning over 200 years. As a company, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
Job Summary
We are seeking a highly skilled and motivated Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing exceptional customer service, advising customers on our products, and driving sales growth.
Key Responsibilities
- Customer Service
- Provide a high level of customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Meet and greet customers, advising on products and providing recommendations to meet their needs.
- Sales and Upselling
- Upsell to customers, using inquisitive questioning to understand their needs and preferences.
- Identify opportunities to increase sales and implement strategies to achieve sales targets.
- Delivery and Logistics
- Carry out deliveries, ensuring timely and efficient delivery of products to customers.
- Conduct daily vehicle checks, loading the 3.5T Van with orders for the day (up to 20KG), following the mapped route to customer sites, offloading goods.
- Stock Management
- Perform regular stock takes, stock replenishment, unpacking and storing or inward goods.
- Team Support
- Assist in the tinting and mixing of paint.
- Delegating tasks to team members as required, opening and closing the store, etc.
Requirements
- Customer Service Skills
- Excellent customer service skills, with the ability to communicate effectively with customers.
- Sales and Target Achievement
- Ability to work towards sales targets, with a strong focus on driving sales growth.
- Computer Literacy
- Proficient in using computer systems, with the ability to learn new software and systems.
- Manual Handling
- Ability to carry out manual handling and lifting up to 20KG.
- Teamwork and Communication
- Strong teamwork and communication skills, with the ability to work effectively in a team environment.
- Full Driving Licence
- A full driving licence, with the ability to drive a 3.5T Van.
About You
We are looking for a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service, a strong sales background, and a commitment to excellence, we would love to hear from you.
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