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Lodge Manager

2 months ago


Towcester, Northamptonshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of the development, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Organize and coordinate activities and events for residents, promoting a sense of community and social interaction.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the development meets all relevant regulations and standards.
Requirements

To be successful in this role, you will need to have:

  • A passion for excellent customer service and a commitment to providing a high level of customer satisfaction.
  • Experience of working in a residential or community setting, preferably in a management or supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, contractors, and colleagues.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • A flexible and adaptable approach, with the ability to work independently and as part of a team.
What We Offer

We offer a competitive salary and benefits package, including:

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual who is passionate about providing exceptional customer service, we would love to hear from you.