IT Support Specialist

3 weeks ago

Salisbury, Wiltshire, United Kingdom ISR RECRUITMENT LIMITED Full time £25,000
Position Overview:

We are seeking a dedicated IT Support Specialist to join our team at ISR RECRUITMENT LIMITED. This role is essential in providing technical assistance and support to users across various sectors, ensuring smooth operations and effective problem resolution.

Key Responsibilities:
  • Obtain and maintain an Enhanced DBS check.
  • Provide comprehensive IT support within educational, corporate, or charitable environments.
  • Manage and repair server hardware effectively.
  • Demonstrate proficiency in Microsoft Windows 10/11 and Server 2016.
  • Utilize Office 365, Azure AD, and other cloud-based services.
  • Administer systems primarily within Windows environments.
  • Possess a solid understanding of fundamental networking concepts.
  • Address and resolve tasks assigned through the IT helpdesk.
  • Oversee the maintenance and management of IT hardware, software, and operational processes.
  • Respond to IT helpdesk inquiries promptly and efficiently, adhering to best practice guidelines.
  • Maintain up-to-date IT asset management records.
  • A valid driving license is required for occasional travel to various sites.

Candidate Profile:

The ideal candidate will have experience in a fast-paced service desk environment, demonstrating the ability to communicate effectively with both technical and non-technical users. A commitment to providing exceptional support and a proactive approach to problem-solving are essential for success in this role.

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