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Room Divisions Manager

2 months ago

London, Greater London, United Kingdom Klarent Hospitality Full time
Room Divisions Manager

We are seeking a highly skilled and experienced Room Divisions Manager to join our dynamic team at DoubleTree by Hilton London Angel Kings Cross. As a key member of our hotel's leadership team, you will be responsible for overseeing the Front Office, Porterage, Nights, Reservations, Housekeeping, and Public Area departments to deliver exceptional guest and team member experiences.

The Role
  • Lead and manage a team of department heads to ensure seamless operations and high levels of service and guest satisfaction.
  • Develop and implement strategies to maximize upsell revenue, fill night conversion, room type performance, and other operating revenue streams.
  • Ensure compliance with legal obligations, minimizing risk for the company by implementing Health & Safety, security, data protection, financial, and other policies and procedures.
  • Foster a culture of care and growth for our team members, encouraging them to thrive and grow professionally.
  • Be visibly present in operations at peak times and confident in dealing with unexpected situations professionally.
The Benefits
  • Competitive salary and benefits package.
  • Opportunities for learning, development, and progression.
  • Excellent rates for friends and family.
  • Employee Assistance Program.
  • Free use of the Leisure Club where applicable.
  • Long Service Awards.
  • Recognition Awards.
  • Refer a Friend Bonus.
  • Annual Social Events.
  • Free Parking where applicable.
  • Staff Meals on duty.
  • Uniform provided.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland, nurturing talent and smart investment to drive superior performance and growth.