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Patient Safety Director

2 months ago


Norwich, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time
Job Title: Patient Safety Manager

We are seeking a highly skilled and experienced Patient Safety Manager to join our team at Norfolk & Suffolk Foundation NHS Trust. As a key member of our leadership team, you will play a critical role in shaping and enhancing our patient safety initiatives, ensuring that our organisation upholds the highest standards of patient care and safety.

About the Role

The Patient Safety Manager will be responsible for providing strategic direction and leadership to our patient safety activities, developing and maintaining proactive and effective working relationships with stakeholders, and providing support and guidance to healthcare professionals and staff in all aspects of patient safety.

Key Responsibilities
  • Strategic Leadership: Provide strategic direction and leadership to the Trust's patient safety activities.
  • Relationship Management: Develop and maintain proactive and effective working relationships with stakeholders, including Non-Executive Directors, Executive Directors, Commissioners, and staff at all levels within the Trust.
  • Support and Guidance: Provide visible and accessible support and guidance to healthcare professionals and staff in all aspects of patient safety.
  • Incident Management: Oversee the Trust's Serious Incidents requiring investigation process, ensuring a coordinated, systematic, transparent, and focused approach.
  • Learning from Mortality: Manage the Learning from Mortality process, ensuring the Trust learns from every incident.
  • Duty of Candour: Lead the Duty of Candour process, promoting transparency and honesty in patient care.
  • Confidential Inquiries: Oversee the National Confidential Inquiry into Suicide and Homicide and external reviews, including Domestic Homicide Reviews.
  • Team Management: Manage the staff within the Patient Safety function, fostering a supportive and effective team environment.
Person Specification

We are looking for a candidate with extensive experience in healthcare management and patient safety, who can bring innovative ideas and proven strategies to the role. The ideal candidate will have:

  • Experience of working with service users, carers, stakeholders, and members of the public.
  • Experience of working with internal and external stakeholders, including ICB, to deliver a shared agenda.
  • Ability to provide complex and detailed reports to internal and external parties, including ICB and committees of the Board.
  • Experience of managing staff, including undertaking supervision and appraisals.
What We Offer

We offer a supportive and collaborative work environment, with opportunities for ongoing training and development. We are committed to providing an environment in which you can thrive and make a real difference in the lives of our patients and staff.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about patient safety and have the skills and experience to succeed in this role, we encourage you to apply.