Patient Safety Director

1 month ago


Norwich, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

About the Role

We are seeking a highly skilled and experienced Senior Manager to lead our Patient Safety activities with strategic direction, visionary leadership, and the development of effective frameworks. This is a hybrid role, with the option to work in either Norfolk or Suffolk and remotely too.

The ideal candidate will have extensive experience in healthcare management and patient safety, bringing both innovative ideas and proven strategies to the role. You will be responsible for guiding and supporting our staff at all levels, fostering a culture of continuous learning, transparency, and improvement.

Main Responsibilities

  • Strategic Leadership: Provide strategic direction and leadership to the Trust's Patient Safety activities.
  • Relationship Management: Develop and maintain proactive and effective working relationships with Non-Executive Directors, Executive Directors, Commissioners, staff at all levels within the Trust, and other local health organisations.
  • Support and Guidance: Be visible and accessible, providing lead support and guidance to healthcare professionals, managers, and staff in all aspects of patient safety.
  • Incident Management: Oversee the Trust's Serious Incidents requiring investigation process, ensuring a coordinated, systematic, transparent, and focused approach.
  • Learning from Mortality: Manage the Learning from Mortality process, ensuring the Trust learns from every incident.
  • Duty of Candour: Lead the Duty of Candour process, promoting transparency and honesty in patient care.
  • Confidential Inquiries: Oversee the National Confidential Inquiry into Suicide and Homicide and external reviews, including Domestic Homicide Reviews.
  • Team Management: Manage the staff within the Patient Safety function, fostering a supportive and effective team environment.

Person Specification

Essential

  • Experience of working with Service users, carers, stakeholders, and members of the public.
  • Working with internal and external stakeholders, including ICB, to deliver a shared agenda.
  • Providing complex and detailed reports to both internal and external parties, including ICB and committees of the Board.
  • Managing staff, including undertaking supervision and appraisals.

Desirable

  • Postgraduate qualification (masters) in a relevant subject or equivalent demonstrable experience.
  • Able to travel independently to all Trust bases and outside meetings.
  • Evidence of commitment to ongoing, professional development.
  • Flexible approach to business need.


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