Porsche Reservations Advisor
2 weeks ago
About the Role
An exciting opportunity has arisen for a Porsche Reservations Advisor to join our growing Customer Contact Centre within the Specialist division. The role will be situated primarily at our office within the division, with the potential for remote working once training has been completed.
Our contact centre team is responsible for handling numerous customer inquiries related to repair work and servicing of Porsche vehicles. Every inquiry must be handled with care and precision, while achieving set performance targets and productivity levels required within a contact centre environment.
The ability to work alongside and build relationships with our retailer teams is essential to maintain high levels of service. This is a full-time position, working 37.5 hours a week on a rota basis with shift patterns of 8:00-16:30 and 9:30-18:00, Monday to Friday. You will also be required to work 1 in 4 Saturdays, working from home 8:30-12:30.
About You
Previous experience within a contact centre environment is not essential, as full training will be provided. We are looking for someone who is committed to providing excellent service to our customers, who have high expectations. You should be able to work well under pressure in a busy and ever-changing environment, and be adaptable to business requirements.
You must have a positive outlook and a solid track record in terms of reliability and attendance.
Why Sytner Group?
Sytner Group is delighted to offer an industry-leading benefits package, including:
- Enhanced Holiday Entitlement – 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner Group, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
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Porsche Reservations Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Sytner Group Full time{"title": "Porsche Reservations Advisor", "description": "About the RoleAn exciting opportunity has arisen for a skilled professional to join our growing Customer Contact Centre within the Specialist division. The role will be situated primarily at our office within Porsche Centre Leicester, with the potential for home working once training has been...
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Porsche Reservations Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Sytner Group Full time{"title": "Porsche Reservations Advisor", "description": "About the RoleAn exciting opportunity has arisen for a skilled professional to join our growing Customer Contact Centre within the Specialist division. The role will be situated primarily at our office within Porsche Centre Leicester, with the potential for home working once training has been...
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Leicester, Leicester, United Kingdom Sytner Group Full timeAbout the RoleAn exciting opportunity has arisen for a Porsche Reservations Advisor to develop our growing Customer Contact Centre within the Specialist division. The role will be situated primarily at our office within the division with the potential for the opportunity for remote working once your training has been completed.Our contact centre team is...
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Leicester, Leicester, United Kingdom Sytner Group Full timeAbout the RoleAn exciting opportunity has arisen for a Porsche Reservations Advisor to develop our growing Customer Contact Centre within the Specialist division. The role will be situated primarily at our office within the division with the potential for the opportunity for remote working once your training has been completed.Our contact centre team is...
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