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Resident Liaison Officer

2 months ago

Hounslow, Greater London, United Kingdom Fawkes and Reece Full time

About the Role

The Resident Liaison Officer will play a key role in providing exceptional customer care to residents, ensuring work programs are met.

Key Responsibilities

  • Booking appointments and managing schedules to ensure seamless communication between stakeholders.
  • Handling resident complaints and issues with professionalism and efficiency, providing timely resolutions.
  • Facilitating communication between all stakeholders to minimize disruption to residents and establish positive relationships.

Requirements

  • Strong health and safety knowledge to ensure a safe working environment.
  • Exceptional communication skills and ability to work collaboratively with residents and stakeholders.
  • IT proficiency and adaptability to on-site operations, with a focus on efficiency and productivity.
  • Ability to work independently and as part of a team, with a proactive attitude and strong interpersonal skills.

What We Offer

Fawkes and Reece offers a competitive salary of £35,000, depending on relative experience, and a dynamic work environment that values customer satisfaction and resident experience.