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IT Application Support Specialist

2 months ago

Leeds, Leeds, United Kingdom Pharmacy 2U Limited Full time
Job Title: IT Application Support Specialist

We are seeking an IT Application Support Specialist to join our team at Pharmacy 2U Limited. As a key member of our IT department, you will be responsible for providing technical support for our business-critical applications.

Key Responsibilities:
  • Provide first and second-line support for internal and external business applications
  • Monitor and maintain application performance, availability, and security
  • Assist with software upgrades, patches, and application deployments
Requirements:
  • Extensive experience in an IT support or application support role with proficiency in Linux and networking fundamentals (TCP/IP, DNS, VPN) and SQL, Oracle, Active Directory, Group Policy and authentication services
  • Proven track record of supporting business-critical applications/trouble shooting in a complex environment and operating within security/GDPR regulatory requirements
  • Knowledge of ITIL processes and best practices (incident, problem, change management)
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. Please submit your application, including your CV and a cover letter, to [insert contact information].