Client Success Coordinator
4 weeks ago
Client Success Coordinator
Location: Gillingham
Employment Type: Full Time Permanent
Compensation: Up to £29,800 per annum, plus company vehicle allowance
Working Hours: 42.5 hours per week, Monday to Friday
As a leading provider of repair and maintenance solutions throughout the UK, Mears specializes in both rapid-response and planned maintenance services, collaborating with local authorities, Arm's Length Management Organizations, and Housing Associations.
Position Overview
We are looking for a dedicated Client Success Coordinator to enhance our Medway contract. This role is pivotal in delivering outstanding customer service and participating in community-focused social value initiatives.
Key Responsibilities
- Oversee customer feedback and insights
- Organize social value initiatives
- Act as a representative for customers in meetings
- Assist with local bidding opportunities
Candidate Requirements
- Demonstrated experience in customer service
- Proficient in IT applications
- Strong communication abilities
- Customer-oriented mindset
- Valid UK driving license is essential
All applicants must possess the legal right to work in the UK.
Benefits Offered
- 25 days of annual leave in addition to public holidays
- Annual Mears Fun Day
- Volunteering Leave
- Mears Rewards program
- Family-friendly policies
- Company vehicle, fuel card, and uniform provided
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