IT Support Specialist

2 weeks ago

GorlestononSea, Norfolk, United Kingdom Syntax Consultancy Limited Full time
Job Overview

We are seeking a skilled IT Support Technician to join our team at Syntax Consultancy Limited. As a first line IT Support Technician, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and remote desktop.
  • Identify and resolve technical issues related to hardware, software, and network connectivity.
  • Collaborate with internal teams to ensure seamless delivery of IT services.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • Experience in a managed service provider (MSP) environment.
  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a hybrid environment with 2 days of remote work.

What We Offer:

  • A competitive salary of up to £28,000 (DOE) + benefits.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Apply Now:

Please submit your application, including your resume and a cover letter, to [insert contact information].

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