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IT Support Specialist

2 months ago

GorlestononSea, Norfolk, United Kingdom Syntax Consultancy Limited Full time
Job Description

Job Title: 1st Line IT Support Technician

Company: Syntax Consultancy Limited

Location: Hybrid (Gorleston, Norwich)

Job Type: Permanent

Salary: £28,000 (DOE) + Benefits

About the Role:

We are seeking a highly skilled and experienced 1st Line IT Support Technician to join our team at Syntax Consultancy Limited. As a key member of our IT services business, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:

  • Provide first-line technical support and troubleshooting for IT-related issues
  • Assist in the resolution of complex technical problems
  • Collaborate with the team to ensure seamless delivery of IT services
  • Stay up-to-date with the latest IT technologies and trends

Requirements:

To be successful in this role, you will need:

  • Experience working in an MSP (Managed Service Provider) environment
  • Strong expertise in Windows Server and IT Networking
  • Excellent communication and problem-solving skills
  • Ability to work in a hybrid environment

What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development.