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IT Support Specialist
2 months ago
Job Title: 1st Line IT Support Technician
Job Type: Permanent
Location: Hybrid (Gorleston)
Salary: £28,000 (DOE) + Benefits
About the Role:
We are seeking a highly skilled and experienced IT Support Technician to join our team at Syntax Consultancy Ltd. As a 1st Line IT Support Technician, you will be responsible for providing technical support and assistance to our clients and internal teams.
Key Responsibilities:
- Supporting, installing, configuring, and maintaining IT networks, Windows Server, and Desktop technical environments.
- Troubleshooting, diagnosis, and IT problem resolution to 2nd line level.
- Providing technical expertise and guidance to junior team members.
- Participating in project-based work, including IT deployments, migrations, and upgrades.
- Collaborating with cross-functional teams to ensure seamless delivery of services.
Requirements:
- Essential experience working within an MSP (Managed Service Provider).
- Strong expertise in Windows Server and IT Networking.
- Hybrid working arrangement with 2 days/week working from home.
- Full UK Driving Licence and own transport highly preferred.
What We Offer:
- 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More
Why Join Us:
At Syntax Consultancy Ltd, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and experienced IT Support Technician looking for a new challenge, we encourage you to apply for this exciting opportunity.
