Salesforce Program Manager

7 days ago

London, Greater London, United Kingdom Wipro Full time

About the Role

About Wipro:

As a global leader in the industry, Wipro has established a dynamic approach to people, process, and technology, enabling us to deliver exceptional results for our clients. With over 15 years of experience in cloud solutions, we have helped numerous enterprises transform their businesses by leveraging the power of the cloud.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Your Benefits:

  • A competitive remuneration package including extended fringe benefits.
  • Being part of the local Wipro family and also supported by enthusiast colleagues spread over the 6 continents.
  • A state-of-the-art training platform so you can grow and become the best version of yourself;
  • A dynamic working environment with room for personal development
  • A career path within a global leading Technology firm
  • At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ

Key Responsibilities:

  • IT experience with hands on experience into Salesforce program management, having sound knowledge of different salesforce products, in customer facing roles managing internal/external stakeholders.
  • Set up and lead effective governance and program management office processes to manage the solution, decision making, deliverables, stage gates, schedule, resources, and costs.
  • Drive the program strategy as well as the alignment of outcomes and KPIs to measure the engagement's success at the executive level
  • Deliver the Program as agreed and manage senior stakeholders to achieve the aligned upon outcomes and/or contractual deliverables
  • Manage and align the different work streams within the program to achieve the holistic business outcome(s) for the customer
  • Partner with executive decision makers and functional consultants to deliver customer success and help our customers achieve business value
  • Partner with internal teams (Sales, Pre-sales, Account, Senior leadership, etc) to make sure we are aligned as One Wipro and leveraging all necessary parties to ensure our customers' success
  • Proactively build and expand business relationships which enable us to support, develop, and win business that delivers mutual value
  • Initiate challenging conversations in areas where expectations with the client or individuals on the team are not being met and work on plans to improve the outcomes
  • Plan and manage program staffing and financials
  • Build a project plan complete with dependencies, owners, and dates. Lead the successful execution of that plan.
  • Apply strong Salesforce product, business process, methodology & ecosystem knowledge to drive success.

Diversity and Inclusion at Wipro

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

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