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Salesforce Program Manager

2 months ago

London, Greater London, United Kingdom Wipro Full time
About the Job

We are seeking a highly skilled Salesforce Program Manager to join our team at Wipro. As a key member of our organization, you will be responsible for leading the implementation of Salesforce solutions for our clients.

About Wipro

Wipro is a global leader in the technology industry, with a dynamic approach to people, process, and technology. We provide professional services that help enterprises move faster, rethink processes, and change the way their employees work.

Key Responsibilities
  • Lead the setup and management of effective governance and program management office processes to manage the solution, decision making, deliverables, stage gates, schedule, resources, and costs.
  • Drive the program strategy and align outcomes and KPIs to measure the engagement's success at the executive level.
  • Deliver the Program as agreed and manage senior stakeholders to achieve the aligned upon outcomes and/or contractual deliverables.
  • Manage and align the different work streams within the program to achieve the holistic business outcome(s) for the customer.
  • Partner with executive decision makers and functional consultants to deliver customer success and help our customers achieve business value.
  • Partner with internal teams (Sales, Pre-sales, Account, Senior leadership, etc) to ensure alignment as One Wipro and leverage all necessary parties to ensure our customers' success.
  • Proactively build and expand business relationships to support, develop, and win business that delivers mutual value.
  • Initiate challenging conversations in areas where expectations with the client or individuals on the team are not being met and work on plans to improve the outcomes.
  • Plan and manage program staffing and financials.
  • Build a project plan complete with dependencies, owners, and dates. Lead the successful execution of that plan.
  • Apply strong Salesforce product, business process, methodology & ecosystem knowledge to drive success.
What We Offer
  • A competitive remuneration package including extended fringe benefits.
  • Being part of the local Wipro family and supported by enthusiast colleagues spread over the 6 continents.
  • A state-of-the-art training platform to grow and become the best version of yourself.
  • A dynamic working environment with room for personal development.
  • A career path within a global leading Technology firm.
  • A good work-life balance with homeworking and working at the HQ.
Skills Required
  • IT experience with hands-on experience in Salesforce program management, having sound knowledge of different Salesforce products, in customer-facing roles managing internal/external stakeholders.
Diversity and Inclusion at Wipro

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.