Meeting and Events Coordinator

4 weeks ago

London, Greater London, United Kingdom The Cumberland Full time

Position Overview

As a Meeting and Events Coordinator at The Cumberland, you will play a pivotal role in showcasing our exceptional Meeting and Events facilities to potential clients. You will serve as the primary liaison for coordinating their events, ensuring a seamless experience from start to finish. This position requires strong interpersonal skills and a commitment to delivering outstanding service. Our Meetings and Events team is dedicated to surpassing client expectations while paying meticulous attention to detail.

Key Responsibilities

  • Demonstrate a strong guest focus with a passion for delivering exceptional service and ensuring client satisfaction.
  • Engage comfortably in a front-facing role, interacting with clients and stakeholders.
  • Build rapport and foster relationships through empathy and understanding.
  • Possess a well-rounded skill set with knowledge of both Meetings & Events and Group business.
  • Exhibit a friendly and approachable demeanor in all interactions.
  • Create a positive first impression and represent The Cumberland brand with pride.
  • Show commercial awareness relevant to the responsibilities of the role.

Benefits of Joining Us

  • Opportunities for professional development and career advancement.
  • Employee discounts on hotel accommodations, dining, and beverages at The Cumberland.
  • Interest-free loans for season tickets (subject to conditions).
  • Access to a 24/7 Employee Assistance Program for support.
  • Comprehensive pension and healthcare plans.
  • Generous referral program for recommending friends.
  • Apprenticeship opportunities ranging from Level 2 to Level 5.
  • Access to discounts and cashback offers through a wide array of retailers and service providers via our online benefits portal.
  • Recognition programs to celebrate employee achievements.
  • And many more perks.

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