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Meeting and Events Coordinator

2 months ago

London, Greater London, United Kingdom The Cumberland Full time

Position Overview

As a Meeting and Events Coordinator at The Cumberland, you will play a pivotal role in showcasing our exceptional Meeting and Events facilities to potential clients. Acting as the primary liaison, you will coordinate all aspects of their events, ensuring a seamless experience. This position is highly customer-centric, requiring outstanding interpersonal skills and a commitment to delivering unparalleled service. Our Meetings and Events team is dedicated to surpassing client expectations and paying meticulous attention to detail.

Key Responsibilities

  • Demonstrate a strong focus on guest satisfaction and a passion for providing exceptional service.
  • Engage confidently in a front-facing role, interacting with clients and guests.
  • Build and nurture relationships through empathy and understanding.
  • Possess a well-rounded skill set with knowledge of both Meetings & Events and Group business.
  • Exhibit a personable demeanor, fostering a relaxed and natural rapport with clients.
  • Create a lasting positive impression, representing The Cumberland brand with pride.
  • Show commercial awareness relevant to the responsibilities of the role.

Benefits Offered

  • Opportunities for professional development and career advancement.
  • Competitive discounts on accommodations, dining, and beverages across The Cumberland.
  • Interest-free loans for season tickets (subject to conditions).
  • Access to a 24/7 Employee Assistance Program for support.
  • Comprehensive Pension and Healthcare Schemes.
  • Attractive referral bonus program.
  • Apprenticeship opportunities ranging from Level 2 to Level 5.
  • Access to a wide array of discounts and cashback offers through our online benefits portal.
  • Recognition programs to celebrate your contributions.
  • And many more exciting benefits.