Store Supervisor

3 days ago

Portsmouth, Portsmouth, United Kingdom Ted Baker Full time
About the Role

We are seeking a highly motivated and experienced Store Supervisor to join our team at Ted Baker in Portsmouth. As a Store Supervisor, you will play a key role in supporting the management team and location in achieving excellence.

Key Responsibilities
  • Manage the visual presentation of the store with a keen commercial awareness to enhance performance.
  • Support the smooth running of the location by demonstrating the ability to use initiative and work unsupervised.
  • Be a proactive ambassador of Ted, understanding and promoting the company's Mission Statement and Vision.
  • Build good rapport with the team, ensuring excellent team participation and working with integrity and respect for others.
  • Consistently display personal motivation to inspire the team.
  • Be proactive in the use and delivery of effective training and incentives.
  • Display good time management, be proactive, and complete all tasks correctly and efficiently following company policies and procedures.
  • Use all available tools and information to keep up to date on current product and be proficient in product details such as Called, Colour, Composition, Cost, Care, Cut (The 6 C's).
  • Promote and implement merchandising standards, replenishment procedures, and housekeeping standards to ensure that Ted is represented at the highest level.
  • Proactively plan and complete all specific VM, merchandise, and retail directives in a timely manner.
  • Deliver effective product placement throughout Ted's retail floors, communicating your strategy and monitoring and responding to the results.
  • Be responsible for ensuring the team demonstrates GOTFAT with enthusiasm and consistency both online and offline, understanding the impact of actions on the customer experience and sales.
  • Display an excellent understanding of customer profiles and use of both online and offline sales techniques in order to build loyal customer relationships, promoting clientele opportunities.
  • Consistently display an in-depth knowledge and interpretation of location figures to support the achievement of targets and KPI's.
  • Ability to successfully drive the team to achieve the location's performance targets.
  • Use all available tools to ensure the presentation of product is commercially considered and maximises sales potential.
  • Drive awareness of brand promotions, marketing activity, and campaigns to the team and customers.
  • Ensure the team effectively captures customer data at PoS – where relevant – and understand how this actively informs customer relationship management.
  • Build and maintain a strong commercial awareness of our competitors and local markets, communicating findings to the management team.
  • Keep yourself and team up to date, and take an active interest in engaging with Ted's social media activity.
  • A strong digital focus with the ability to embrace and drive new initiatives, helping to support new ways of selling and brand profile enhancements.
Benefits

We offer a range of benefits so you can enjoy wearing Ted, look after your health, and share in the success of your store location. We'll provide you with access to our generous KitTED benefit from day 1, which gives you 75% off Ted kit so you can look great from the start, Ted to Toe. Once you have completed your settling-in period, we'll also give you £500 of free Ted kit per season and a generous 40% off Ted for your friends and family.

We have a generous bonus scheme which rewards the whole store team monthly for the achievement of sales targets, which pays up to 15% of monthly salary.

Our Values

We are committed to equal opportunities and embrace diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees.

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