Service Advisor
7 days ago
About the Role:
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Inchcape Retail Limited. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Provide first-class customer service, building strong relationships with customers to retain business and drive loyalty
- Identify customer needs and guide them towards the most suitable services or products
- Work collaboratively with colleagues to ensure seamless customer experiences
- Meet or exceed sales targets and deadlines, while maintaining a high level of customer satisfaction
- Stay up-to-date with product knowledge and industry developments to provide expert advice to customers
What We Offer:
- A competitive salary and bonus structure
- A comprehensive benefits package, including pension scheme, health insurance, and employee discounts
- Ongoing training and development opportunities to enhance your skills and career progression
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong product knowledge and understanding of the automotive industry
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously
- High level of integrity and professionalism, with a commitment to delivering exceptional customer experiences
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