Leasing Manager

1 week ago

London, Greater London, United Kingdom Cobalt Recruitment Full time
Job Description

Cobalt Recruitment is seeking a highly skilled Leasing Executive to join our team. As a Leasing Executive, you will play a crucial role in the lease-up process of a brand new site, ensuring high occupancy levels and providing exceptional customer service to residents and applicants.

Key Responsibilities:
  • Lease Administration: Ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data.
  • Property Presentation: Ensure good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times.
  • Marketing and Promotion: Coordinate the online marketing of available apartments.
  • Reporting and Analysis: Put together demographic data, reports, and compile information along with commentary.
  • Customer Service: Ensure all enquires are responded to in line with agreed service levels.
  • Third-Party Coordination: Coordinate with 3rd party agents as required.
  • Rent Analysis: In conjunction with the General Manager/Senior Portfolio Manager and Leasing Director, carry out regular rent analysis of the local market.
  • Tenant Management: Meeting prospective tenants, conducting viewings, and negotiating rental offers.
  • Applicant Vetting: Completing applicant vetting requirements.
  • Letting Performance: Completing new let paperwork in line with strict procedures.
  • Resident Communication: In conjunction with the General Manager and Senior Portfolio Manager, to coordinate up to date resident communication via various channels.
  • Apartment Appraisal: Appraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renew.
  • Renewal Negotiations: Co-ordinate renewal communications and negotiations.
  • Move-In Process: To ensure arrival packs are prepared, and keys are ready for tenant move in's.
  • Community Development: As part of the wider site team, create a best in class community through communication, events, and innovations.
  • Ad-Hoc Projects: Delivery of ad-hoc projects provided by the General Manager or Senior Portfolio Manager.
  • Customer Service: Provide first-class customer service to residents and applicants.
Requirements:
  • Experience: Experience of working in BTR leasing or lettings.
  • Interpersonal Skills: Strong interpersonal skills.
  • Proactivity: Proactive and dynamic, taking ownership of all core duties.
  • Communication Skills: Excellent communication skills, displaying sensitivities to and understanding of residents' needs.
  • Task Management: Ability to handle multiple tasks.
  • Technical Skills: Confident in using all Microsoft platforms, including Word, Outlook, Excel, and SharePoint.
  • Teamwork: Flexible and cooperative at all times, working as a member of a team.
  • Time Management: Understanding the importance of achieving deadlines and ensuring quality output.
  • Initiative: Use initiative and take responsibility for providing solutions.
  • Confidentiality: Ensure confidentiality and security of all business, client, and customer documentation/information.
  • Appearance: Well-groomed and of smart appearance.
  • Problem-Solving: Dynamic approach, problem-solving, well-organized, and ability to work well under pressure.
  • Organizational Skills: Organized, meticulous, tenacious.
  • Viewing and Negotiation: Experience in undertaking viewings and negotiating offers with prospective applicants.

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